Effective Date: 08-13-2025

At Better Health Plans, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or request information about Medicare and insurance plans.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Name, phone number, email address, date of birth, ZIP code, and other details you submit through forms, phone calls, or emails.

Information Collected Automatically:

• Usage details such as IP address, browser type, pages visited, time spent on the site, and other website interaction data.

Information from Third Parties:

• We may receive information about you from trusted partners, affiliates, or publicly available sources.

2. How We Use Your Information

We use your personal information to:

• Provide tailored Medicare and insurance plan information

• Respond to inquiries and provide customer support

• Contact you via phone, email, or SMS through licensed insurance agents or authorized representatives

• Improve our website, services, and user experience

3. Sharing Your Information

We may share your personal information with:

• Licensed insurance agents and representatives affiliated with Better Health Plans to provide you with plan information and support

We do not sell or rent your personal information to third parties.

We may also share information as required by law, court order, or legal investigation.

4. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

1. Right to Know:

   • You may request details about the personal information we collect, use, share, or sell.

2. Right to Delete:

   • You may request that we delete your personal information, subject to certain legal exceptions.

3. Right to Opt-Out of Sale:

   • We do not sell your personal information. California residents have the right to opt-out of the sale of personal information if we ever engage in this practice in the future.

4. Right to Non-Discrimination:

   • Exercising your CCPA rights will not result in denial of services or other penalties.

How to Submit Requests:

• Email us at support@mybetterhealthplans.com

• Call our toll-free number: 954-778-9915

• Provide enough information for us to verify your identity before fulfilling the request

5. Your Choices

You may also:

• Opt out of marketing communications at any time using unsubscribe links or by contacting us

• Update, correct, or request deletion of your personal information by contacting us

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system can be 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Better Health Plans
550 Fairway Drive, Deerfield Beach, FL 33441
Email: support@mybetterhealthplans.com
Phone: 954-778-9915